Terms of Service
Effective 18 September 2026
These terms govern your use of PhoneAgent, the AI voice and SMS lead-nurturing platform for service businesses operated by Lead Nurture.
1. The service
PhoneAgent provides AI phone agents, outbound call and message campaign tooling, and a console that stores contacts, conversations, calendar and usage. It ingests live calls through your telephony provider and writes results back to the tools you connect.
2. Accounts
You are responsible for the accuracy of the information you provide and for keeping your access credentials secure. The console isolates data per account so one customer's records never leak into another's.
3. Your content and data
You retain ownership of the contacts, records and communications you import or capture. PhoneAgent processes them solely to deliver the service — answering calls, running campaigns, booking appointments and writing outcomes back to your systems.
4. Accepted use
You agree not to send messaging beyond your own consent rules. Quiet hours, do-not-call lists, opt-outs and AI disclosure are enforced in the runtime; respect them in your own campaign setup.
5. Fees and billing
Plans are billed per the published tier and usage. Billing is in active development (Stripe checkout and invoice endpoints are tracked on the roadmap); the tier structure on the pricing page is what the product ships toward.
6. Availability
The service runs on Cloudflare Workers and a single container over Postgres. We work to keep it available and to surface cost or reliability findings rather than hide them.
7. Termination
You can stop using the service at any time. We can suspend access for breach of these terms or non-payment. On exit you can export your data from the console.
8. Changes
We may update these terms as the service grows. Material changes will be posted here; continuing to use the service means you accept the updated terms.